Customer Service › FAQs › How do I report damage to a heater on delivery?

How do I report damage to a heater on delivery?

Panels are to be signed for ONLY if there is NO damage to the packaging on delivery. If there is any damage to the packaging please do not sign for the goods. Contact Customer Services at Herschel, +44 (0)1473 760059, within 24 hours of receipt to notify us of the problem. Please quote your order number in all correspondence.